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Frequently Asked Questions

We ship to most countries worldwide. All international packages are shipped via USPS. Items shipped outside of Canada may be subject to import duties, taxes and/or charges, which are not included in the total cost of your order, nor will they be covered or reimbursed by Luminous Beauty.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from DHL to the local carrier in your country or air and ground transportation strikes or delays once the package has exited Canada.

Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.